Work with cutting-edge technology, combine innovative automation and impactful support across a diverse range of responsibilities, and make a significant difference in our company's data strategy and decision-making processes! 

About Ahold Delhaize 

We’re Ahold Delhaize, one of the world’s largest food retail groups. Together with our seventeen strong local retail brands in Europe, the United States, and Indonesia, we share a passion for delivering great food, value and innovations. By bringing ideas to the table and acting on them, you help create a healthier tomorrow. Together, we make better choices accessible for millions of people every day.

Your new team

As HR Data & Reporting Specialist, you will be joining our HR team. Our HR team is the driving force behind the people in our organization. Powered by our 'Growing Together’ strategy, our HR teams ensure we’re fully aligned to attract, retain, and develop people to perform to the best of their abilities. As Ahold Delhaize and the field of HR evolve continuously, we encourage our associates to grow with us. Personal development and learning are vital. The more we learn, the better we’re able to ensure that the rest of the organization learns and develops too. We’re collaborative, ambitious and open, taking ownership of our work, and continuously challenge ourselves and each other. That said, we work hard and have lots of fun along the way, too.

Key focus areas of your role:

•     Leads and coordinates complex HR initiatives and projects of significance for HR Services HUB & the brands it supports.
•     Defines and improves HR processes, service models, and operational standards in line with the EBS model and business needs.
•     Prepares analyses and provides expert recommendations based on data, KPI frameworks, and trends to enhance HR services and the overall user experience.
•     Develops and implements advanced performance monitoring approaches (SLA, KPI, dashboards) and identifies opportunities for process optimization and automation.
•     Establishes reporting standards and ensures the accuracy, consistency, and relevance of data used in decision making.
•     Acts as a subject matter expert and partner for internal and external clients in the areas of HR services, processes, and analytics.
•     Identifies risks and opportunities through data analysis and proposes measures to improve business performance.
•     Leads the implementation of new tools, systems, and solutions in the HR services domain, including improvements in reporting and automation.
•     Ensures efficient and transparent communication with all relevant stakeholders and provides insight into process status and performance.
•     Creates, improves, and standardizes work instructions, procedures, and documentation.
•     Provides expert support and guidance to team members, actively contributing to the development of their competencies and strengthening a data driven approach to work.
•     Continuously monitors results, SLAs, and KPIs and manages improvements to ensure high service quality.

What’s in it for you?

At Ahold Delhaize, we create a caring culture where you feel safe and supported. Being part of our family of brands comes with cross-cultural teamwork, international experience, and room to explore across brands and functions. Your curiosity drives what’s next!

We value your well-being, both at work and beyond. That’s why we offer benefits like flexible work options, well-being initiatives and family care. This way, you can add something meaningful to our recipe. We enjoy connecting in our office and encourage you to spend at least three days a week here, based on a forty-hour work week.

Plus:

• At least 26 days of paid annual leave
• Private health insurance 
• Indefinite contract
• Hybrid work model 

The ingredients you bring

Everyone brings their unique flavor. We believe this role comes to life when you bring the following:

• 3-5 years of relevant working experience
• High school diploma in IT or related field
• Experience with SAP SuccessFactors & ServiceNow is a big plus
• Excellent knowledge of MS Office & fluency in English 
• Experience with data processing and visualization tools (e.g. Microsoft Power BI, Tableau, or similar)
• Broad knowledge of Microsoft Power Platform tools; experience with Power Automate and Power Apps is considered a big plus 

Aside from this, an analytical mindset, proactive approach and an eye for detail will take you far.

Join our recipe. Apply now!
Are you keen to join the HR team? Even if you don’t tick all the boxes, we encourage you to apply. For any questions, please contact Andrej Bjelogrlić at andrej.bjelogrlic2@delhaize.rs.

Applications are open until 09th of June. As selection interviews will begin immediately, we encourage you to apply as soon as possible.

At Ahold Delhaize, we are open for everyone. We respect and embrace people from all backgrounds, identities, and experiences—including all genders, LGBTQ+ communities, abilities, nationalities, generations, and cultures. We are committed to creating a caring workplace where everyone feels heard, valued, and able to thrive.