Ahold Delhaize Group is one of the world's largest food retail groups and a leader in both supermarkets and e-Commerce. Its family of great, local brands serves more than 50 million customers each week in Europe, the United States and Indonesia. Together, these brands employ more than 420,000 associates in more than 7,000 grocery and specialty stores. Our Ahold Delhaize Group is based in Zaandam in the Netherlands, but Ahold Delhaize Group associates also work in all the countries we serve. This team supports all our great local brands in finance, HR, IT, legal, communications, sustainable retailing, and other key functions. 

Specialist Cybersecurity Human Risk & Awareness

The primary purpose of this role is to support the delivery and continuous improvement of the Human Risk and Security Awareness program by executing program activities, handling data and analytics, producing training and communication materials, and coordinating cross-functional efforts that reduce human-centric cybersecurity risks. The Specialist III helps identify behavioral risk patterns, deliver targeted interventions and awareness campaigns, support the phishing simulations program, maintain program documentation and metrics, and promote a security-first culture across the organization.

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 19 strong local retail brands all over the world, we aim to make a meaningful difference in the lives of our customers, our people and the world around us. We offer a highly dynamic, international work environment in which our employees thrive.

Key responsibilities of your role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

Program Operations & Delivery

• Support day-to-day execution of Human Risk and Security Awareness program activities, including project coordination, documentation management, and stakeholder communication.
• Coordinate initiatives across HR, IT, Legal, Communications, Brand cybersecurity teams, and other internal partners to support effective program implementation.
• Maintain standard operating procedures, process documentation, evidence repositories, and materials required for audits or compliance reviews.

Human Risk – Identification, Analysis & Mitigation

• Collect, analyze, and interpret data related to user behaviors and human risk indicators, such as phishing trends, training engagement, and access misuse patterns.
• Support root cause analysis for human-related cybersecurity events and document contributing behavioral factors.
• Help design and evaluate targeted interventions to influence safe behaviors and reduce risk exposure.
• Build or maintain dashboards, KPIs, and reporting that measure human-risk trends and program effectiveness.

Phishing Simulation Program

• Analyze simulation results, segment data, and assist in developing follow-up actions to reduce susceptibility and improve reporting rates.

Security Awareness – Content, Campaigns & Enablement

• Develop or adapt awareness materials such as emails, micro-learnings, intranet articles, infographics, and short-form content aligned to risk themes.
• Coordinate training and campaign delivery through enterprise communication channels and systems (e.g., LMS, intranet, SharePoint, Teams).
• Provide operational support for the Security Champions program, including onboarding resources, communications, engagement activities, and metrics.
• Incorporate insights from Human Risk analysis into new or updated awareness and training content.
• Track awareness campaign metrics and support A/B testing to improve engagement and effectiveness.

Governance, Compliance & Continuous Improvement

• Support alignment of program activities with regulatory and policy obligations (e.g., ISO 27001, GDPR, PCI, HIPAA, NIS2).
• Assist with regular program reviews, reporting cycles, roadmaps, and operational improvements.
• Contribute to the management and maintenance of program-related tools and platforms.

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• Bachelor’s degree in Information Security, Information Technology, Communications, Psychology/Behavioral Science, or related field; or equivalent practical experience.
• 2–4 years of experience in cybersecurity awareness, human risk, GRC, cybersecurity operations, communications, or related field.
• Working knowledge of cybersecurity threats and user-centric risks (e.g., phishing, credential misuse, social engineering).
• Familiarity with standards and frameworks such as NIST, ISO 27001, GDPR, PCI, HIPAA, or NIS2.
• Experience with tools such as LMS platforms, phishing simulation systems, content management tools, or data visualization tools (e.g., Power BI).
• Strong written and verbal communication skills, with the ability to simplify technical concepts for nontechnical audiences.
• Analytical skills and experience working with data, metrics, and dashboards.
• Ability to prioritize tasks, manage projects, and work independently with minimal supervision.
• Strong collaboration capabilities and comfort engaging with cross-functional partners across multiple brands and geographies.
• Excellent command of the English language, both written and spoken.
• Willingness to travel up to 15% to Ahold Delhaize locations as needed.

Apply now!
Are you keen to join the team? Even if you don’t tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. Apply now via the button on this page.

At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.

The Ahold Delhaize Group sets global strategies frameworks, facilitates the sharing of best practice and encourages economies of scale. Great examples include sharing technology and digital know-how, so we can continue to lead in online and in-store retailing, setting global targets for healthy and sustainable products-including reducing food waste, use of plastics and making our products healthier to use and eat, and championing development for our future leaders-from learning about the digital mindset to leading our stores of the future. 

Under the federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click  the link to view the in-network rates and out-of-network allowed amounts and billed charges under the welfare benefits plan in which Ahold Delhaize Group participates

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.