Ahold Delhaize is one of the world's largest food retail groups and a leader in both supermarkets and e-Commerce. Its family of great, local brands serves more than 50 million customers each week in Europe, the United States and Indonesia. Together, these brands employ more than 420,000 associates in more than 7,000 grocery and specialty stores. Our Global Support Office (GSO) is based in Zaandam in the Netherlands, but GSO associates also work in all the countries we serve. This team supports all our great local brands in finance, HR, IT, legal, communications, sustainable retailing, and other key functions. . 

HEAD OF ORGANIZATIONAL DEVELOPMENT AND DE&I

This role is responsible for leading the global organizational development agenda as well as agenda of Diversity, Equity and Inclusion in line with the company People Thrive strategy and coordinated with other related activities in People & Organizational Development team. The role includes oversight of a compact team of POD specialists helpring to deliver objectives of the team. 

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 19 strong local retail brands all over the world, we aim to make a meaningful difference in the lives of our customers, our people and the world around us. We offer a highly dynamic, international work environment in which our employees thrive.

Your new work environment

This role plays a pivotal part in designing, implementing and maintaining organizational culture and related tools and initiatives. It is responsible for defining common processes and tools for driving the organization change and coordinating regional and brand efforts to achieve company DE&I and Health & Wellbeing objectives. It also continuously develops and improve our listening strategy and toolkit. 

You will be given the freedom and responsibility to take ownership of your work and broaden your horizons by working together with knowledgeable colleagues from different countries who have an abundance of expertise in many areas. We will continually invest in you and help you build on your talents and skills for the future.

Key responsibilities of your role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

Organizational Change Leadership & Cultural Transformation
Lead efforts in driving organizational change, with a particular focus on cultural transformation and embedding Diversity, Equity, and Inclusion (DEI) into all HR initiatives. Ensure alignment between culture-building efforts and the broader People Thrive strategy. 

Diversity, Equity & Inclusion strategy implementation

• Defines the global DE&I strategy, objectives and targets, works closely with regional DE&I leads to coordinate efforts across the organization and make tangible impact in AD brands organizations. 
• Measures and reports on progress on a regular basis. 
• Helps share the DE&I best practices across the organization 

Organizational Change Management methodology implementation

• Defines and imlements a unified approach to organizational change management, using current tools and best practices already used in the organization 

Health & Wellbeing

• Defines the global Health & Wellbeing strategy, objectives and targets, works closely with regional H&W leads to coordinate efforts across the organization and make tangible impact in AD brands organizations 
• Measures and reports on progress on a regular basis 
• Helps share the H&W best practices across the organization 

Listen and feecback culture and toolkit

• Defines the overall listening and feedback strategy for the organization 
• Maintain and further develops the AES tool to increase efficiency and impact of our annual engagement survey initiative 
• Defines and implements regular and ongoing pulse check strategy, including tool(s) needed to collect feedback and sentiment of the organization on regular basis 

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• Education: Master’s degree in Human Resources, Business Administration, Organizational Development, or a related field. 

• Experience: Minimum of 10 years of progressive or related experience in human resources, with at least 5 years in a strategic leadership role focused on talent management and organizational development. 

• Strategic Acumen: Demonstrated ability to think strategically and translate business objectives into effective talent and organizational development strategies. 
• Stakeholder & Project Leadership: Experience in leading cross-functional teams and managing complex projects across multiple regions. Proven experience engaging and influencing senior stakeholders, including executive-level leadership, with exceptional interpersonal and communication skills. 
• Cultural Competence: Strong understanding of global HR practices and experience in fostering a diverse, equitable, and inclusive workplace culture. 
• Analytical Skills: Proficiency in utilizing data and analytics to drive talent strategy decisions, with experience in defining and tracking key performance indicators (KPIs). 
• Language Proficiency: Fluency in English is required; proficiency in additional languages (e.g., Spanish, Dutch, French) is a plus, particularly for roles supporting global regions. 

Aside from these hard skills, we think you should also bring some much-valued soft skills to the table: an entrepreneurial mindset, outspoken communication skills and a proactive approach. In addition to these, a high level of creativity, empathy, and enthusiasm will take you far. 

Apply now!
Are you keen to join the team? Even if you don’t tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. Apply now via the button on this page, or feel free to contact Katie Hillman via Katherine.hillman@aholddelhaizeusa.com if you have any questions.

At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.
 

The Group sets global strategies frameworks, facilitates the sharing of best practice and encourages economies of scale. Great examples include sharing technology and digital know-how, so we can continue to lead in online and in-store retailing, setting global targets for healthy and sustainable products-including reducing food waste, use of plastics and making our products healthier to use and eat, and championing development for our future leaders-from learning about the digital mindset to leading our stores of the future. 

Under the federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click  the link to view the in-network rates and out-of-network allowed amounts and billed charges under the welfare benefits plan in which the Group participates

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.