Ahold Delhaize is one of the world's largest food retail groups and a leader in both supermarkets and e-Commerce. Its family of great, local brands serves more than 50 million customers each week in Europe, the United States and Indonesia. Together, these brands employ more than 420,000 associates in more than 7,000 grocery and specialty stores. Our Global Support Office (GSO) is based in Zaandam in the Netherlands, but GSO associates also work in all the countries we serve. This team supports all our great local brands in finance, HR, IT, legal, communications, sustainable retailing, and other key functions. . 

Manager Defense Operations

Defining & leading the Threat Defense Operations mission and accountable for the outcomes delivered by Threat Defense Operations. Responsible for the day-to-day operations of the threat defense team and oversees the activities of the threat hunters and threat defense analysts. Continuously seeks for improvement opportunities to ensure operational stability and optimizations.

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 19 strong local retail brands all over the world, we aim to make a meaningful difference in the lives of our customers, our people and the world around us. We offer a highly dynamic, international work environment in which our employees thrive.

You will be given the freedom and responsibility to take ownership of your work and broaden your horizons by working together with knowledgeable colleagues from different countries who have an abundance of expertise in many areas. We will continually invest in you and help you build on your talents and skills for the future.

Key responsibilities of your role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

As the global threat defense operations lead part of the global cyber defense team, you will:

• Be responsible for defining & leading the Threat Defense Operations mission and accountable for the outcomes delivered by Threat Defense Operations
• Communicate with senior management and other (CD) teams outside Threat Defense Operations and provides briefings at various levels of management
• Continuously monitor levels of service, execute continuous process improvement, establish and embed global cyber defense processes and interactions with the other cyber defense teams
• Responsible for overall people management, recruitment and training of the technical defense operations team
• Coordinates with the cyber defense leads to approve containment and eradication measures
• Provides overall day-to-day oversight and direction to the incident response duty person for technical response action
• Point of contact for (ISO) senior management and relevant business & IT teams related to threat defense operations activities
• Build and optimizes the global cyber threat defense operations roadmap based on input from the cyber defense teams & relevant external (IT) stakeholders
• Ensures the availability of documentation reflecting the interactions and responsibilities with other teams
• Translate the strategic guidance from the Cyber Defense & ISO leadership to tactical & operational activities
• Manage, execute and deliver top performance and fit for purpose security portfolio, programs and projects
• Stay up to date on the latest cybersecurity threats and (IT) trends
• Manage the budget allocations and associated financial forecasts relating to the threat defense operations team
• Lead a global team of approximately 7 full time employees

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• Education:
  • ​Bachelor’s degree or equivalent technical training in Information Technology, Information Systems Security, Cyber security, or related field (master’s degree preferred)
  • CISM, CISSP or other relevant (technical) certifications are required
• Experience:
  • 10+ years of relevant IT and Information Security experience
  • 5+ years of people management experience, preferably in a multinational company
• Knowledge & Skills:
  • Technical background in threat hunting or data analytics
  • Solid stakeholder management, communication and presentation skills
  • Strong results orientation to achieve goals
  • Familiarity with the retail industry
  • Familiarity with IT / Cyber engineering tools, processes and methodologies
  • Excellent command of English language, both written and spoken

Aside from these hard skills, we think you should also bring some much-valued soft skills to the table: an entrepreneurial mindset, outspoken communication skills and a proactive approach. In addition to these, a high level of creativity, empathy, and enthusiasm will take you far. 

Apply now!
Are you keen to join the team? Even if you don’t tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. Apply now via the button on this page, or feel free to contact Katie Hillman via Katherine.hillman@aholddelaizeusa.com if you have any questions.

At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.

The Group sets global strategies frameworks, facilitates the sharing of best practice and encourages economies of scale. Great examples include sharing technology and digital know-how, so we can continue to lead in online and in-store retailing, setting global targets for healthy and sustainable products-including reducing food waste, use of plastics and making our products healthier to use and eat, and championing development for our future leaders-from learning about the digital mindset to leading our stores of the future. 

Under the federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click  the link to view the in-network rates and out-of-network allowed amounts and billed charges under the welfare benefits plan in which GSO participates

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.