Operations Business Analyst (Smart & Simple Team)

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Operations Business Analyst (Smart & Simple Team)

  • Bachelor
  • Data & Analytics
  • Bachelor
  • AB Vassilopoulos
  • GRC
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  • To be courageous
  • To live wholeheartedly
  • To keep growing
  • A team player
  • Excellent analytical skills
  • Business awareness

How you can
make a difference


Job’s Purpose

As an Operations Business Analyst in the Smart & Simple Team, you will play a crucial role in optimizing our retail operations to ensure efficiency, simplicity, and exceptional customer satisfaction. You will be responsible for identifying areas of improvement, implementing smart solutions, and fostering a culture of continuous improvement within our retail teams.


What you will focus on

  • Conduct analysis and prepare reports with a focus on workforce demand planning and scheduling of retail stores (Activity Based Modelling for Workforce Demand Planning).
  • Communicate with both the HR department and retail stores for servicing and troubleshooting respectively.  
  • Support reporting and ad hoc requests when necessary while administrating large databases regarding sales, items, hours, and other relevant information with main tools for use being Excel (macros & functions) and Power BI.
  • Develop and preserve the Hours system model of day-to-day retail stores operational activities/needs.
  • Conduct regular visits to our stores network to monitor processes and test or generate innovative ideas.
  • Participate in partnering with our Workforce Planning System vendors.
  • Analyze operational data to identify areas of improvement and implement solutions to enhance overall efficiency and performance.

Who we are looking for

  • 2-5 years of experience as Business Analyst (preferably in Retail Industry).
  • University Degree BSc. in Business, Operations Management, Finance or any related field. MSc. would be considered as an asset.
  • Very good knowledge in English language (both spoken and written)
  • MS Office Literacy | Expert in Excel (macros & functions)
  • Basic SQL knowledge
  • Driving License


Your Value

  • Analytical Thinking – ability to interpret data and make informed decisions.
  • Organizational Mastery – task prioritization – adhere to deadlines.
  • Authentic Communication – deliver messages in a clear – compelling and concise manner to a variety of stakeholders.
  • Result Orientation – manage time efficiently – focus on solutions – set clear goals.
  • Togetherness – value team’s ideas, uniqueness and safeguard belonging.
  • Business Acumen – keen sense of how companies operate.
  • Your authentic self


A place where everyone belongs 

We strive to be a better place to work where our associates reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.  


A circular logo with orange and blue textDescription automatically generated Certified by Diversity Charter Greece and SHARE Equality Label   


We Give Our Best to Make a Difference in People’s Lives     


#EdoToKaloEinaiGiaOlous #proudABers 


Start your retail journey and live our values of care, teamwork, humor, integrity and courage. 


*All applications are treated with utmost confidentiality  

matters to us?

Ahold Delhaize is one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together, we help people eat well, save time and live better – it’s how we make a difference. And we do it because we care: for our customers, our people and the world around us.

Be courageous

"I realized how much impact you can truly have as an individual, working for such a huge international company.”

Live wholeheartedly 

“The support this company has always offered means the world to me."

Keep growing

“I feel the freedom to show initiative, propose changes and try new things. Having that freedom gave me wings to fly.”

Meet your colleagues

What our selection
process looks like?



Share your enthusiasm for Ahold Delhaize or of our great local brands — explain why do you want to work for us and how you can add value. Your goal is to engage the hiring manager and to get them thinking about you as a potential new hire. Give it your all!


Job interview(s)

After you have been selected and depending on the role, you will be invited for one or more job interviews. The job interview, which is a two way conversation, will take place online (via Teams) or at the office. You will be informed by the recruiter. This is your moment to shine (but you always do ofcourse)


Online Assessment

When both parties would like to continue the conversation you will be invited for an online assessement, also known as pre-employment tests. The purpose of the test is helping hiring manager determine whether a candidate has the skills, work style, knowlegde of personality to succeed in a the role. 


Job Offer

We are thrilled to get you onboard and would like to offer you the job. In this phase we start the conversation about the details which comes with the job, such as compensation, benefits and other contract details. 


Welcome the Ahold Delhaize family

We do our utmost for you to feel at home, heard and valued and encourage you to be courageous, live wholehearted and keep growing. Therefore, we start the (pre)onboarding process as soon as you accepted the job offer. This process includes a technical and functional onboarding within Ahold Delhaize or our great familiy of local brands. 

Need help with application or orientation?

Hello, send me a message and I'll be happy to help you


Talent Acquisition Partner

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