What do we offer?
- Hybrid working
- Wellbeing initiatives
- Cross brand career options
What do you bring?
- A healthy dose of energy
Why Ahold Delhaize?
- International & cross cultural collaboration
- Inclusive & caring culture
- Shape a healthier tomorrow
How you can make a difference
Manager Crisis Response
Play a key role in leading enterprise-wide crisis response and protecting business continuity at scale.
As Manager Crisis Response, you drive structure, alignment, and decision-making in high-impact situations across a global organization.
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About Ahold Delhaize
We’re Ahold Delhaize, one of the world’s largest food retail groups. Together with our seventeen strong local retail brands in Europe, the United States, and Indonesia, we share a passion for delivering great food, value and innovations. By bringing ideas to the table and acting on them, you help create a healthier tomorrow. Together, we make better choices accessible for millions of people every day.
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Your new team
As Manager Crisis Response, you will join our Legal & Public Affairs / Asset Protection ecosystem, working in a highly collaborative, cross-functional environment. You will partner closely with teams across Legal, Communications, Sustainability, Security, Operations, and senior leadership to ensure a coordinated and effective response to crises.
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Key focus areas of your role
Lead and orchestrate crisis response across the organization
You will act as the backbone of the Crisis Taskforce, ensuring structured coordination, governance, and execution during crises such as geopolitical events, cyber incidents, natural disasters, and activism-related challenges.
Drive governance, decision-making, and alignment
You will establish clear operating models, decision rights, and escalation paths, enabling fast, informed decisions and alignment across regions and functions.
Strengthen crisis readiness and resilience
You will continuously improve crisis frameworks, playbooks, and processes, integrating lessons learned and external insights to enhance organizational preparedness.
Provide senior-level insight and communication
You will translate complex, multi-source information into clear, actionable briefings for executives and stakeholders, supporting timely and effective decision-making.
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What you’ll be working on
- Orchestrating Crisis Taskforce activities and ensuring effective execution
- Managing crisis governance frameworks, escalation processes, and decision rights
- Coordinating cross-functional and cross-regional crisis response efforts
- Leading structured communication and reporting (e.g., SITREPs, leadership briefings)
- Driving continuous improvement through lessons learned and benchmarking
- Monitoring emerging risks (e.g., NGOs, regulatory, geopolitical developments)
- Maintaining crisis tools, knowledge systems, and information discipline
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What is in it for you?
Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 60% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are. Â
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Plus:Â Â
- A gross annual salary from € 96,000 to € 108,000
- Attractive bonuses
- A first-rate pension planÂ
- 20 vacation days and the option to buy an additional 12,5 days from your personal ‘flex budget’
- Travel expenses or an NS travel cardÂ
- A laptop and smartphone
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The ingredients you bring
- Minimum 10 years of experience in crisis management, strategy, PMO, or cross-functional leadership in an international environment
- Strong knowledge of crisis frameworks (e.g., ISO 22301, NIMS/ICS)
- Proven ability to influence senior stakeholders without formal authority
- Strong analytical, organizational, and communication skills
- Fluent in English
You are also: structured, resilient under pressure, proactive, and highly collaborative, with the ability to turn complexity into clarity.
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Apply now!Â
Are you keen to join the Crisis response team? Even if you don’t tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. Apply now via the button on this page, or feel free to contact Damjan Bugarski, Talent Acquisition Specialist via damjan.bugarski@delhaize.rs if you have any questions.
At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.
What
matters to us?
build our recipe for tomorrow
shape a healthier future
shape your recipe
own your growth
Growth at Ahold Delhaize doesn’t follow a single recipe. Here, you shape your own path. With mentoring, international opportunities, and room to explore across brands and functions, your curiosity drives what’s next.
bring your flavor
be you and be balanced
Every team thrives on unique ingredients. Your personality, ideas, and perspective make the mix stronger. With flexibility, care, and support for life inside and outside work, balance becomes part of the recipe.
