Menadžer/ka tima za BI i brigu o klijentima Internet prodaje

Beograd
Ostalo
Internet prodaja & BI
Maxi
Serbia

What do we offer?

Hybrid working
Wellbeing initiatives
Cross brand career options

What do you bring?

Orijentisanost na klijente
Sklonost ka novim tehnologijama
Odlične analitičke veštine

Go straight to:

Vacancy overview

How you can
make a difference

Razmišljate o narednom koraku u svojoj karijeri? Drago nam je što ste ovde!

Ukoliko Vas odlikuju analitičnost, organizovanost, timski duh i spremnost na stalno usavršavanje, biće nam zadovoljstvo da Vas upoznamo.

Tražimo proaktivnu i komunikativnu osobu koja će voditi tim i obezbediti efikasno funkcionisanje procesa koji direktno utiču na korisničko iskustvo i rezultate online prodaje.

(angažman je privremeni kao zamena za porodiljsko odsustvo uz mogućnost i daljeg nastavka karijere u našoj kompaniji)

Ključne odgovornosti:

Vođenje tima — organizacija rada, postavljanje ciljeva i razvoj zaposlenih
Unapređenje procesa — identifikovanje prilika za poboljšanje i sprovođenje promena u Internet prodaji
Analiza performansi — praćenje ključnih pokazatelja i predlaganje mera za povećanje efikasnosti
Upravljanje korisničkim iskustvom — analiza zahteva i reklamacija kupaca, unapređenje nivoa usluge
Saradnja na projektima — učešće u razvoju novih funkcionalnosti i implementaciji promena

Poželjne osobine i veštine:

Izražene liderske veštine - sposobnost vođenja tima kroz promene, izgradnje poverenja i podsticanja odgovornosti
Orijentisanost na klijente - razumevanje potreba korisnika i primena standarda koji obezbeđuju visok nivo usluge
Odlične analitičke veštine - sposobnost rada sa podacima, identifikovanja ključnih nalaza i donošenja odluka zasnovanih na analizi
Visok fokus na kvalitet - preciznost, odgovornost i dosledno sprovođenje procedura i standarda
Sklonost ka novim tehnologijama - razumevanje logike digitalnih alata i spremnost za usvajanje novih funkcionalnosti u oblasti online prodaje

Potrebne kvalifikacije:

šesti stepen stručne spreme
poznavanje engleskog jezika
napredno poznavanje excel-a
minimum dve godine radnog iskustva na sličnim poslovima

Šta možete da očekujete od nas:

-Prostor za razvoj kroz rad na značajnim projektima i mogućnosti za napredovanje
-Privatno zdravstveno osiguranje
-Minimum 26 dana godišnjeg odmora
-Popusti na robu i usluge preko Klub benefita Delhaize Serbia

Proces selekcije obuhvata:

-Testiranje
-HR intervju
-Završni razgovor sa menadžerom i HR timom

Ako želite da budete deo tima koji unapređuje procese, razvija online prodaju i oblikuje korisničko iskustvo — prijavite se i doprinesite daljem rastu našeg digitalnog poslovanja.

What
matters to us?

At Ahold Delhaize, we create the recipe for a better food future together. As one of the world’s largest food retail groups, we inspire people to eat and live better by shaping your recipe and owning your growth, building our recipe for tomorrow by making choices that support healthier people and planet, and bringing your flavor by being yourself in a caring and balanced environment. We care deeply for our customers, our people, and the world around us, and we want you to feel at home, heard, and valued. Here, you can develop your skills, contribute your ideas, and add your unique ingredients to make a meaningful difference together.

build our recipe for tomorrow

shape a healthier future

shape your recipe

own your growth

Growth at Ahold Delhaize doesn’t follow a single recipe. Here, you shape your own path. With mentoring, international opportunities, and room to explore across brands and functions, your curiosity drives what’s next.

bring your flavor

be you and be balanced

Every team thrives on unique ingredients. Your personality, ideas, and perspective make the mix stronger. With flexibility, care, and support for life inside and outside work, balance becomes part of the recipe.

Meet your colleagues

Head of Product Development & Loyalty

Kristina Milosevic

"From the beginning, I felt the freedom to show initiative, propose changes and try new things."

Category Manager

Marko Radmanović

"I’m grateful for the growth opportunities that Delhaize Serbia has given me since I started here, and I definitely want to continue on this path."

Coach

Bojana Đurđević

“I try to pour my positivity into everyone.”

Your workplace
would be like

Atrium, Zaandam, The Netherlands

Albert Heijn floor, Zaandam, The Netherlands

Albert Headquarters, Prague, Czech Republic

Headquarters Delhaize, Asse, Belgium

Gall&Gall floor, Zaandam, The Netherlands

Maxi office, Belgrade, Serbia

Mega Image, Bucharest, Romania

What our selection
process looks like?

1

Application

Share your enthusiasm for Ahold Delhaize or of our great local brands — explain why do you want to work for us and how you can add value. Your goal is to engage the hiring manager and to get them thinking about you as a potential new hire. Give it your all!

2

Job interview(s)

After you have been selected and depending on the role, you will be invited for one or more job interviews. The job interview, which is a two way conversation, will take place online (via Teams) or at the office. You will be informed by the recruiter. This is your moment to shine (but you always do ofcourse)

3

Online Assessment

When both parties would like to continue the conversation you will be invited for an online assessement, also known as pre-employment tests. The purpose of the test is helping hiring manager determine whether a candidate has the skills, work style, knowlegde of personality to succeed in a the role.

4

Job Offer

We are thrilled to get you onboard and would like to offer you the job. In this phase we start the conversation about the details which comes with the job, such as compensation, benefits and other contract details.

5

Welcome the Ahold Delhaize family

We do our utmost for you to feel at home, heard and valued and encourage you to be courageous, live wholehearted and keep growing. Therefore, we start the (pre)onboarding process as soon as you accepted the job offer. This process includes a technical and functional onboarding within Ahold Delhaize or our great familiy of local brands.

Need help with application or orientation?

Hello, send me a message and I'll be happy to help you

Milica Rakić

Talent Acquisition Partner

Send an e-mail